Introduction

GOOD TREE INTERNATIONAL INC., a California corporation dba King Palm (“Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website tobacco.kingpalm.com or any other website (collectively, our “Website”)  that we own or control and which posts of links to this Privacy Policy and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• On our Website
• In email, text, and other electronic messages between you and our Website.
• Through mobile and desktop applications you download from our Website, which provide dedicated non-browser-based interaction between you and our Website.
• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
• Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Website.
• Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using our Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of our Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including:

• Contact data, personal or business contact information such as your first and last name, email and mailing addresses (both billing and shipping addresses), phone number, professional title and company name (if applicable) or any other identifier by which you may be contacted online or offline (“personal information“).
• Registration data, such as information that you provide to register for an account or sign up for an event, including your email, date of birth and the event you registered for.
• Data about others for whom you purchase an item or gift, such as name, delivery address and phone number. Please do not purchase a gift for someone or share their contact information with us unless you have their permission to do so.
• Profile data, such as your username and password that you may set to establish an online account with us and your interests and preferences.
• Communications, such as information you provide when you contact us with questions, feedback, survey responses, or otherwise correspond with us.
• Marketing data, such as the email address or contact details that we use to send marketing communications and your preferences for receiving communications about our activities, events, sweepstakes and contests. This also includes any photos you upload in connection with such activities.
• Purchase data, including your order history and information needed to process and fulfill your order, including order details, billing address, and delivery address.
• Website use data, that is about you but individually does not identify you, such as how you use and access our Website, the content you view or engage with, and the frequency and duration of your activities while using our Website, information about your internet connection and the equipment you use to access our Website.
• Other information that we may collect is not specifically listed here but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.

We collect this information:

• From you, directly, when you provide it to us, including but not limited to when you register an account, sign up for an event or sweepstakes, purchase our products, or when you contact us via our support link: https://kingpalm.com/contact-us/.
• Automatically, as you navigate through our Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

Information You Provide to Us

The information we collect on or through our Website may include:

• Forms – Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a contest, sweepstakes or promotion sponsored by us, and when you report a problem with our Website.
• Correspondences – Records and copies of your correspondence (including email addresses) if you contact us.
• Transactions – Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
• Surveys – Your responses to surveys that we might ask you to complete for research purposes.
• Search Queries – Your search queries on the Website.

You also may provide information to be published or displayed (hereinafter, “posted“) on public areas of our Website or transmitted to other users of our Website or third parties (collectively, “User Contributions“). Your User Contributions are posted on and transmitted to others at your own risk. Although, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of our Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on our Website.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
• Web Beacons. Pages of our Website, and our emails, may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related Website statistics (for example, recording the popularity of certain Website content and verifying system and server integrity).

Do Not Track Requests. Some web browsers may transmit “do-not-track” (“DNT”) signals to websites with which the user communicates. We currently do not change our tracking practice in response to DNT settings in your web browser. Our third-party partners, such as web analytics companies and third-party ad networks, may collect information about you and your online activities over time and across our Website. These third parties may not change their tracking practices in response to DNT settings in your web browser and we do not obligate these parties to honor DNT settings. We utilize Google Analytics for our web analytics, and you can opt out of your usage data being included in our Google Analytics reports by visiting https://tools.google.com/dlpage/gaoptout. To find out more about “Do Not Track,” please visit https://www.allaboutdnt.com.

Children Under the Age of 16. Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information to or on our Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on our Website or through any of its features, register on our Website, make any purchases through our Website, use any of the interactive or public comment features of our Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at support@kingpalm.com.

California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see California State Privacy Rights for more information.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on our Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Your Choices.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• Website Access. To facilitate your login to our Website.
• Website Presentment. To present our Website and its contents to you and to allow you to participate in interactive features on our Website.
• Website Services. To provide you with information, products, or services that you request from us and to operate and improve such services, such as to enable you to make purchases of products that we sell on our Website.
• Security Features. To enable security features of our Website, such as by sending you security codes via email or SMS, and remembering devices from which you have previously logged in.
• Customer Support. To provide customer support and maintenance.
• Research and Development. We may use your personal information for research and development purposes, including to analyze and improve our Website and our business.
• Data Creation. To create anonymous data. We may create aggregated, de-identified or other anonymous data records from your personal information and other individuals whose personal information we collect. We make personal information into anonymous data by excluding information (such as your name) that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.
• Direct Marketing. We may use your personal information to send you King Palm-related marketing communications as permitted by law. This includes any use of your information by us to contact you about our own (or third parties’) goods and services that may be of interest to you. You will have the ability to opt-out of our marketing and promotional communications as described in the Your Choices section below.
• Account Maintenance. To establish and maintain your account on our Website and to provide you with notices about your account; including, but not limited to, changes to our Website or any products or services we offer or provide through it and sending announcements, updates, security alerts and support and administrative messages related thereto.
• Interest-based advertising. We may contract with third-party advertising companies and social media companies to display ads on our Website. These companies may use cookies and similar technologies to collect information about you (including device data, online activity and/or geolocation data) over time across our Website and other sites and services, or your interaction with our emails, and use that information to serve ads that they think will interest you. These ads are known as “interest-based advertisements.” We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria. You can learn more about your choices for limiting interest-based advertising in the Your Choices section and Cookies section.
• Legal Requirements.  To comply with laws and regulations. We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal processes, such as to respond to subpoenas or requests from government authorities.
• Compliance, Fraud Prevention and Safety. We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (b) audit our internal processes for compliance with legal and contractual requirements; (c) enforce the terms and conditions that govern the Service; and (d) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity, including cyber-attacks and identity theft.
• Contracts. To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• With Your Consent. With your consent. In some cases, we may specifically ask for your consent to collect, use or share your personal information, such as when required by law.
• Other. To fulfill any other purpose for which you provide it and in any other way we may describe when you provide the information, or for any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect, or you provide as described in this privacy policy or at the time of collection:

• Subsidiaries and Affiliates. To our subsidiaries and affiliates.
• Contractors and Service Providers. To contractors, service providers, and other third parties we use to support our business (such as order fulfillment, shipping, payment processing, customer support, hosting, analytics, email delivery, marketing, database management services, returns processing and risk and fraud mitigation).
• The Public. To the public and other users of the Website, when you disclose personal information for public use. For instance, you may be able to review a product that you purchased, and we will display your name along with the content you submit. We do not control how other users, or third parties use any personal information that you make available to them. Please be aware that any information you post publicly can be cached, copied, screen captured or stored elsewhere by others (e.g., search engines) before you have a chance to edit or remove it.
• Third-party platforms. Social media and other third-party platforms that you use to connect to our Website, such as when you use options to access our Website by logging into a social media platform. Please note, we do not control the third party’s use of your personal information.
• Third-Party Advertisers. To third-party advertising companies that collect information about your activity on our Website and other sites to help us advertise our services, and/or use hashed customer lists that we share with them to deliver ads to them and similar users on their platforms.
• Professional Advisors. To professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.
• Successors. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Good Tree International Inc.’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Good Tree International Inc. about our Website users is among the assets transferred.
• Consent. With your consent.
• Other. For any other purpose disclosed by us when you provide the information.

We may also disclose your personal information:

To enforce or apply our Terms of Use or Terms of Sale and other agreements, including for billing and collection purposes. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of GOOD TREE INTERNATIONAL INC., our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. To comply with any court order, law, or legal process, including to respond to any government, law enforcement, regulatory request, or private party, as we believe, in good faith, to be necessary or appropriate to comply with any law or for compliance, fraud prevention and safety purposes.

Cookies

We use cookies and similar technologies in connection with our Website. Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies serve different purposes, like helping us understand how our Website are being used, letting you navigate between pages efficiently, remembering your preferences and generally improving your browsing experience.

• Types of Cookies Used. Our Website may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them). We use two broad categories of cookies: (1) first-party cookies, served directly by us to your computer or mobile device, which we use to recognize your computer or mobile device when it revisits our Website; and (2) third party cookies, which are served by service providers or business partners on our Website, and can be used by these parties to recognize your computer or mobile device when it visits other websites. Third-party cookies can be used for a variety of purposes, including site analytics, advertising and social media features.
• Advertising Cookies. We reserve the right to use cookies from advertising companies (such as Google and Facebook) to collect information about how you use our Website and other websites over time. These advertising companies use this information to show you ads they believe will be relevant to you within our Website and elsewhere, and to measure how the ads perform.
• Google Analytics. Our Website uses Google Analytics, which uses cookies to help us understand how our Website is performing and being used. These cookies may work with web beacons included in emails we send to track which emails are opened and which links are clicked by recipients.

Your Choices

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Access or update your account information. If you have registered for an account with us, you may review and update certain personal information in your account profile by logging into that account.
• Promotional Offers from the Company. If you do not wish to have your email address/contact information used by the Company to promote our own or third parties’ products or services, you can opt-out by sending us an email stating your request to support@kingpalm.com. You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions located at the bottom of the email. You may continue to receive service-related and other non-marketing emails. If you receive marketing text messages from us, you may opt-out of receiving further marketing text messages from us by replying STOP to our marketing message.
• Privacy settings and location data. Users of our Website can disable our access to their device’s precise geolocation in their mobile device settings.
• Choosing not to share your personal information. If you do not provide information that we need (such as login credentials, etc.), we may not be able to provide you with access to certain features of our Website. We will tell you what information you must provide to access such features when we request it.
• Third-party platforms or social media networks. If you choose to create an account through or connect the Service with another third-party platform, you may have the ability to limit the information that we may obtain from the third-party at the time you log in to the Service using the third-party’s authentication service or otherwise connect your account. You may also be able to control your settings through the third-party’s platform or service after you have connected your accounts.
• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. If you disable or refuse cookies, please note that some parts of our Website may then be inaccessible or not function properly. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit allaboutcookies.org.
• Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by sending us an email with your request to support@kingpalm.com.
• Targeted Advertising. Like many companies online, we use services provided by Google, Facebook, and other companies that use tracking technology. Your choices for opting out of these companies’ use of your personal information for interest-based advertising include: (a) blocking cookies in your browser; (b) blocking advertising ID use in your mobile settings (your mobile device settings may provide the functionality to limit the use of the advertising ID associated with your mobile device for interest-based advertising purposes), (c) using privacy plug-ins or browsers (you can block our Website from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery or uBlock Origin, and configuring them to block third party cookies/trackers), and (d) Platform opt-outs (see below); (e) advertising industry opt-out tools (see below).
• Platform Opt-Outs. The following advertising partners offer opt-out features that let you opt-out of use of your information for interest-based advertising:

1. Google: https://adssettings.google.com
2. Facebook: https://www.facebook.com/about/ads
3. Criteo: https://www.criteo.com/privacy/disable-criteo-services-on-internet-browsers/
4. Bounce Exchange: https://www.bouncex.com/privacy/your-ad-choices/

• Advertising industry opt-out tools. Some of our business partners that collect information about users’ activities on or through our Website may be members of organizations or programs that provide choices to individuals regarding the use of their browsing behavior or mobile application usage for purposes of targeted advertising. You can use the following opt-out options to limit the use of your information for interest-based advertising by participating companies:

1. Digital Advertising Alliance: https://optout.aboutads.info
2. European users may opt-out of receiving targeted advertising on websites through members of the European Interactive Digital Advertising Alliance by clicking here, selecting the user’s country, and then clicking “Choices” (or similarly-titled link)

• Other

1. Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in the opt-out mechanisms that we linked above.
2. If you choose to opt-out of targeted advertisements, you will still see advertisements online but they may not be relevant to you. Even if you do choose to opt-out, not all companies that serve online behavioral advertising are included in this list, so you may still receive some cookies and tailored advertisements from companies that are not listed.
3. We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI“) on the NAI’s website.

Residents of certain states, such as California, Nevada, Colorado, Virginia, and Utah may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

Your State Privacy Rights

If you are a California, Nevada, Colorado, Virginia, or Utah resident, your state’s laws may provide you with additional rights regarding our use of your personal information.

To review our Privacy Policy for California Residents, click here.

To learn more about your California privacy rights, visit California Consumer Privacy Act (CCPA). California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to support@kingpalm.com or write us at: King Palm, 2910 S Archibald Ave. A-331 Ontario, CA 91761.

Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request by email, mail or telephone as set forth in our Contact Information below. However, please know we do not currently sell data triggering that statute’s opt-out requirements.

Colorado, Virginia and Utah each provide their state residents with rights to:

• Confirm whether we process their personal information.
• Access and delete certain personal information.
• Data portability.
• Opt-out of personal data processing for targeted advertising and sales.

Colorado and Virginia also provide their state residents with rights to:

• Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose.
• Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.

To learn more about your Colorado privacy rights and how to exercise them, visit Colo. Rev. Stat. Ann. § 6-1-1308(1)(a)(III), (b) (effective July 1, 2023).

To learn more about your Virginia privacy rights and how to exercise them, visit Va. Code Ann. § 59.1-578(C)(3), (D), (E)) (effective January 1, 2023).

To learn more about your Utah privacy rights and how to exercise them, visit Utah Code § 13-61-302(1)(a)(iii), (b) (effective December 31, 2023).

Data Security

While we may take reasonable measures to secure your personal information from accidental loss and unauthorized access, use, alteration and disclosure, the safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Website.

Changes to Our Privacy Policy

We reserve the right to update this privacy policy periodically, without notice. We encourage you to periodically review our privacy policy to be aware of any updates. Any changes to our privacy policy will become effective upon posting of the revised privacy policy to our Website. The date the privacy policy was last revised is identified at the top of the page. Any changes to our privacy policy will become effective upon posting of the revised privacy policy on our Website. Your use of our Website and our services following such changes constitutes your acceptance of the revised Privacy Policy then in effect.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Email: support@kingpalm.com

Mailing Address: 2910 S Archibald Ave. A-331 Ontario, CA 91761

Telephone number: 844-452-4448